RETURN POLICY

Return Policy

Thank you for shopping with Clearly Luminous! We want to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we're here to help.

Returns

You have 5 days after receiving your item to return from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Exchanges

If you would like to exchange an item for a different size or color, please return your original item following the instructions below and place a new order.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3-5 business days, depending on your card issuer's policies.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to Return an Item

  1. Contact Us: Please email us at "support@clearlyluminous.com" or via our "Contact Us" page to initiate the return process. Include your order number and the reason for your return.

  2. Pack Your Item: Pack your item securely in the original packaging, if possible.

  3. Ship Your Item: Ship your return item to:

    1410 J St, Sanger, CA 93657